March 31, 2008
UX Lunch: Wayfinding
The second stop in the UX Lunch series is Sylvia Harris’ talk from last year’s IDEA conference. The talk covers an ongoing redesign of wayfinding systems for patients at New York-Presbyterian Hospital. I found the process of organizational change, and even surmounting legal hurdles, to be interesting and a tad familiar.
Download the Powerpoint slides and audio (mp3) and make your own slidecast. Unfortunately a chunk of slides of the design concepts is missing, I assume they were proprietary and couldn’t be shared. I think you’ll get the gist anyhow.